Ex-Demo Products
Ex-Demo items are units that have been used for demonstration purposes, either displayed in our store or briefly loaned to a customer to try out. Their original packaging has been opened, and they may have been powered on to show how the product works.
These products come with the same warranty as a brand new equivalent would.
Open / Damaged Box Products
Open or Damaged Box items are essentially new, with packaging that has been opened or damaged. If our staff needed to inspect a unit for quality or testing, or if the packaging was damaged during handling.
These items are usually unused, though some may have been powered on briefly. Open Box products come with the same warranty as a sealed product. Opened items returned by customers are not eligible for credit or exchange unless faulty under manufacturer warranty.
