Return Policy

You can order from ComputerFood Limited with complete confidence. We accept returns for the purpose of exchange, fault or change of mind as per our conditions below:

Delivery Errors or Non Delivery

The Customer will promptly check for correctness in deliveries made by ComputerFood and will advise ComputerFood of any short shipments, mispicks, damage or incorrect deliveries within 14 days of receipt of goods by the Customer. Any non delivery claims must be made within 14 days of invoice date.

Where ComputerFood is satisfied, after carrying out its own investigation, that there has been a short delivery or error in dispatch of any goods, in each case due to the fault of ComputerFood, they will at its discretion provide for such shortage or incorrect delivery either replacement goods (if it is practicable to do so) or a credit against future orders.

Product Returns

An order can be returned within 14 days of receipt. Items must be as new, in original condition with no markings on the packaging in order to be returned.

For any returns or credit claims after this time, please contact ComputerFood as a return authorisation is required on all items returned beyond the 14-day money back period.

Return Value

In most cases ComputerFood will provide a full refund for any product that is returned unopened and in original condition less a small restocking fee. 

Any refunds will be made back to the means of purchase, for example a credit card.

Damaged, used, or opened products will not be exchanged, credited or refunded.

The sale of Open Box or Damaged Box products does not change our policy on customer opened returns. Opened items returned by customers are not eligible for credit or exchange.

Unless otherwise stated, all products have a warranty of 12 months from Purchase date.